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Docustream has transformed how we handle our maturity assessment tools. The interactive, dynamic content has significantly improved engagement and comprehension.
The Challenge
As leading consultants, we were struggling with the traditional format of our Strategy & Process Documentation, specifically, our Maturity Assessment Tools. The static PDFs were:
The Implementation
With Docustream, we were able to: - Convert our static PDFs into interactive content using AI-powered video explainers and talking avatars. - Incorporate a chatbot for real-time Q&A, improving clarity and reducing the need for human support. - Use analytics to track user interaction and refine our content strategy. - Deploy the interactive content across various channels, including email campaigns and client presentations.
The transformation of our maturity assessment tools has been astounding. We've seen a 75% increase in client engagement and a drastic reduction in queries.
The Impact
The implementation of Docustream resulted in a 75% increase in client engagement, a 60% reduction in document-related queries, and a 20% decrease in time spent on document explanations.
The Client Experience
Our clients have found the interactive content to be more engaging and easier to understand. The real-time Q&A feature has been particularly beneficial, allowing clients to obtain instant, precise answers to their queries.
The Cost and Time Savings
We've seen a 20% reduction in time spent on document explanations, translating to approximately 15 hours saved per week. This has also led to cost savings in terms of reduced manpower requirements.
The Future Development
We plan to extend the use of Docustream to other types of documents within our firm. We're also exploring integration with our CRM for seamless client communication.
The Best practices
Start small and scale up. We recommend starting with a few important documents and gradually expanding. Also, make use of the analytics to continuously refine your content strategy based on user behavior.
Keywords: Docustream, consultants, strategy documentation, process documentation, maturity assessment tools, interactive content, AI, chatbot, video explainers, talking avatars
Bring your documents to life with embedded video explainers that guide stakeholders through complex information.
Automatically highlight key sections with animations, ensuring critical points are never missed.
Engage stakeholders with a built-in chatbot that collects and analyzes their questions, providing real-time insights into their needs and concerns.
This feature turns document sharing into a continuous feedback loop, letting you refine content based on real audience behavior and understanding.
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Our SaaS platform, AI Ready Media, transforms complex documents and information into engaging video storytelling to broaden reach and deepen engagement. We spotlight overlooked and unread important documents. All interactions seamlessly integrate with your CRM software.