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Client Success Stories
Revolutionizing Patient Communication in Healthcare Services with Docustream
Docustream has utterly transformed our patient communication process, making complex consent forms easy to understand and interact with
The Challenge
In the healthcare sector, informed consent forms are a crucial part of the patient care process. However, these can often be complex and difficult for patients to understand. This leads to:
- Low patient engagement: Patients often feel overwhelmed by the technical jargon and dense information.
- Time-consuming explanations: Healthcare professionals spend valuable time explaining these forms, hindering efficiency.
- Potential for miscommunication: Misunderstanding of consent forms risks legal disputes and patient dissatisfaction.
The Implementation
With Docustream, the healthcare service successfully transformed their consent forms into interactive, AI-driven experiences. Key implementation steps included:
- Conversion of consent forms into AI-narrated video explainers
- Integration of talking avatars to guide patients through the form
- Deployment of chatbots for real-time Q&A
The transformation of our consent forms has resulted in increased patient satisfaction and significant time savings for our healthcare professionals
The Impact
Since implementing Docustream, the healthcare service has seen a 50% increase in patient comprehension of consent forms, a 40% reduction in time spent by healthcare professionals explaining these documents, and a 30% increase in patient satisfaction scores.
The Client Experience
Patients found the interactive consent forms engaging and easy to understand. The availability of real-time Q&A via chatbots reduced confusion and provided clarity, enhancing the overall patient experience.
The Cost and Time Savings
The healthcare service saved approximately 20 hours per week in explaining consent forms, translating to an estimated $30,000 in annual savings.
The Future Development
With the success of the implementation, the healthcare service plans to expand the use of Docustream to other areas of patient and clinical documentation, further enhancing patient communication and comprehension.
The Best practices
Key best practices included a phased implementation approach, starting with the most commonly used consent forms, regular monitoring of interaction analytics to refine content, and active promotion of the new format to patients.
Docustream is creating a revolution in patient communication in the healthcare sector. Don't let your patients struggle with complex documents. Join the revolution today!
Keywords: Healthcare services, Patient communication, Informed consent forms, Docustream, AI, Interactive documents
Our Features
How Docustream Reinvents Document Communication
Video Explainers
Bring your documents to life with embedded video explainers that guide stakeholders through complex information.
Automatic Animations
Automatically highlight key sections with animations, ensuring critical points are never missed.
Built-in Chatbot
Engage stakeholders with a built-in chatbot that collects and analyzes their questions, providing real-time insights into their needs and concerns.
Insigths & Analytics
This feature turns document sharing into a continuous feedback loop, letting you refine content based on real audience behavior and understanding.
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Our SaaS platform, AI Ready Media, transforms complex documents and information into engaging video storytelling to broaden reach and deepen engagement. We spotlight overlooked and unread important documents. All interactions seamlessly integrate with your CRM software.
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