The Impact

• Improved comprehension of governance documents by 70% • Reduced time spent on explaining documents by 50% • Increased stakeholder engagement by 60%

The Client Experience

The public sector bodies found that their stakeholders were more engaged and had a better understanding of the governance charters. They appreciated the interactive experience and the ability to ask questions in real-time, creating a more inclusive and transparent governance process.

The Cost and Time Savings
Saved 50% of the time previously spent on explanations, translating into significant cost savings over a year. Also, increased efficiency led to quicker decision-making, further saving time and resources.

The Future Development
Docustream's scalability allows the agencies to extend this solution to other complex documents, like policy papers or legal agreements. The platform's continuous learning capability will further refine the interaction based on user behaviour and feedback.

The Best practices
• Start with key documents that have a high impact on the organization. • Use analytics to identify confusing sections and make improvements. • Regularly update the content to keep it current and relevant.