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Docustream has transformed the way we handle exit interviews, making the process more transparent and insightful.
The Challenge
As HR specialists, we faced a multitude of challenges with traditional exit interviews:
The Implementation
• Docustream transformed our exit interviews into interactive experiences, making it easier for employees to express their thoughts and for us to understand their feedback. • We used video explainers to guide employees through the process, reinforcing our commitment to their experience and feedback. • With the chatbot integration, employees could ask questions about the process and receive instant, precise answers. • Analytics provided us with insights into engagement and key areas of interest or confusion.
The transformation of exit interviews with Docustream has led to more genuine feedback, helping us continuously improve our HR processes.
The Impact
Since implementing Docustream, we've seen a 40% increase in engagement with exit interviews, and a 30% improvement in the quality of feedback received. This has led to actionable insights that have improved employee relations and communication.
The Client Experience
Employees found the interactive exit interviews more engaging and user-friendly. They appreciated the ability to ask questions in real-time, leading to more thoughtful and valuable feedback.
The Cost and Time Savings
With Docustream, we've saved 20% of time previously spent on interpreting exit interviews, translating to an estimated $10,000 in annual savings.
The Future Development
We plan to use Docustream to transform other HR documents into interactive experiences, such as onboarding guides and policy documents, to further enhance our HR processes.
The Best practices
• Start with a document that has meaningful impact on your organization, like exit interviews.
• Leverage Docustream's video explainers and talking avatars for maximum engagement.
• Use the analytics to continuously improve your documents and processes.
Keywords: Docustream, HR processes, exit interviews, employee communication, interactive documents, AI transformation
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