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Docustream has transformed our client onboarding process, making it more interactive, engaging, and comprehensive.
The Challenge
Consultants often struggle with the complexity of client onboarding. Pain points include:
The Implementation
• Leveraged Docustream to convert static onboarding checklists into interactive formats including video explainers and talking avatars. • Integrated chatbots to answer client queries in real-time. • Analyzed client interaction data to refine and improve the onboarding process. • Saw a 40% increase in client engagement and a 30% reduction in onboarding time.
Our clients are delighted with the new onboarding process. They find it engaging, easy to understand, and highly informative.
The Impact
Consultants reported a 40% increase in client engagement and a 30% reduction in onboarding time. They also noticed a significant reduction in client queries due to comprehensive video explanations.
The Client Experience
With interactive video explainers, talking avatars and real-time Q&A chatbots, clients experienced a highly engaging and personalized onboarding process. They could easily understand complex details, ask queries, and interact with the content.
The Cost and Time Savings
Consultants saved 30% of their time usually spent on onboarding, leading to an annual cost saving of 20%.
The Future Development
With AI-powered analytics, the platform will continue to improve content based on client interaction data. It will also be able to handle a wider variety of document types, making it a scalable solution.
The Best practices
Start with a pilot project to understand the capabilities of Docustream. Use analytics to refine and improve content based on client interactions. Make full use of the chatbot functionality for real-time Q&A.
Keywords: Docustream, AI-powered documents, client onboarding, consultant onboarding, interactive documents, chatbot integration, video explainers, talking avatars
Bring your documents to life with embedded video explainers that guide stakeholders through complex information.
Automatically highlight key sections with animations, ensuring critical points are never missed.
Engage stakeholders with a built-in chatbot that collects and analyzes their questions, providing real-time insights into their needs and concerns.
This feature turns document sharing into a continuous feedback loop, letting you refine content based on real audience behavior and understanding.
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Our SaaS platform, AI Ready Media, transforms complex documents and information into engaging video storytelling to broaden reach and deepen engagement. We spotlight overlooked and unread important documents. All interactions seamlessly integrate with your CRM software.